Refund policy
Return & Refund Policy
Last updated: 7/22/25]
At AIBRI THREADZ, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Returns
We accept returns within 14 days of your order delivery date.
To be eligible for a return, your item must be:
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Unworn, unwashed, and in its original condition
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Free of any stains, odors, or damage
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In its original packaging with tags attached
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Accompanied by proof of purchase (e.g. order number or receipt)
Items that cannot be returned include:
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Sale or discounted items (final sale)
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Intimate items (e.g. bodysuits, swimwear, undergarments)
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Gift cards
How to Request a Return
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Email us at [your email address] with your order number and reason for return.
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We’ll send you return instructions if your return is approved.
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You are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Once we receive and inspect your return, we’ll notify you by email.
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If approved, your refund will be processed to your original payment method within 5–14 business days.
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Original shipping fees are non-refundable.
Exchanges
We currently do not offer direct exchanges. If you need a different size or style, please return the item and place a new order.
Damaged or Incorrect Items
If your order arrived damaged, defective, or you received the wrong item, please contact us within 3 days of delivery. We’ll replace or refund the item at no extra cost.
Need Help?
For questions about returns or refunds, contact us at:
📧 [aibrithreadz@gmail.com]
📱 [optional: @AIBRITHREADZ]